This is a position in the Cleveland, Ohio area. It is a Hybrid, 2 days a week onsite 12 month contract.

No C2C subcontracts, candidates must be able to work without sponsorship now or in the future.

The preference is for banking experience, but the client will consider strong business analysts who have Agile / Scrum environment experience with Jira and Confluence. Any Commercial Banking experience would be a HUGE plus.

  • This is a Business Analyst role to support our client’s Commercial Banking Digital Platform in an agile environment using scrum practices.
  • The BA will work with a cross-functional team in optimization of application capabilities & business processes.
  • Provide Business Analysis and Project/Product support for the development, enhancement, quality assessment, and on-going support of the relevant lines of business (LOBs) .
  • Influence scope of work for new application features and enhancements that are consistent with strategic priorities.
  • Participates in the design process to ensure it supports business requirements and an optimized user experience.
  • Independently lead requirement gathering sessions with stakeholders from many areas of the client’s line of business and provide thought leadership.
  • Capture requirements for a highly complex system and/or multiple systems; understands the SDLC and its impact on deliverables.
  • Translate business requirements into user stories / use cases, and technical requirements, and convey with appropriate level of detail to the development team.
  • Leading ongoing reviews of business processes and developing optimization strategies
  • Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
  • Broaden expertise of the business and work with technical and business teams to support business objectives.
  • Support and/or participate in user acceptance testing to ensure quality in application releases and user experience.
  • Understands security, risk management, and IT process principles and escalate to appropriate team(s) as needed.

Required Qualifications:

  • A minimum of 5 years of experience in business analysis  
  • Proven experience in eliciting requirements (business and technical) and testing for moderately to highly complex systems
  • Proven experience in generating requirements, use cases, acceptance criteria, etc.
  • Strong written and verbal communication skills including technical writing skills
  • Strong team player
  • Ability to work independently

Preferred Qualifications:

  • Bachelor’s degree in IT / Computer Science
  • Experience in vendor system integration
  • Experience in converting data from one system to another system.
  • Experience within a technology environment, including Change Management and Security & Risk considerations
  • Familiarity with Agile mindset, e.g., Agile, Scrum, Kanban approaches
  • Previous hands-on experience with Jira/Confluence is preferred but not mandatory
  • Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools

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